Air India's new boss, Rohit Nandan has pledged to convert the poor conditioned airline into a completely renovated airline for meeting the requirements of modern-day travelers.
Air India, once recognized as the "maharajah of the skies", has been in the red after merging with domestic carrier Indian Airlines since 2007.
Due to competition from private domestic carriers, Air India's share of passengers has cut while its increasing debts have left it struggling to pay staff.
"We would pay attention on enhancing customer satisfaction as Air India was a sign of the nation and had to acclimatize to the new needs of the fast-growing nation, said Nandan.
Air India is waiting for government consent of a five-year turnaround plan that includes new business plan and more cash.